Refund policy

You can return your order within 14 days of delivery, provided the items are unworn and have all tags attached.

Once we receive your return, we aim to process it within 14 days. We appreciate your patience while we complete this process.

Returns
If you are not fully satisfied with your purchase, you may return your item within 14 days of receiving it. The item must be unused and in its original condition and packaging.

Refunds
Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method within 14 days.

Return Shipping
Customers are responsible for return shipping unless the item was defective or incorrect.

Contact
To initiate a return, please contact us at info@smartjewelry.store or via the phone.

Contact Information

📧 Email: info@smartjewelry.store
📞 Phone: +31 6 19 38 73 37
📍 Address: Mozartlaan 664-C03, 2625 CZ Delft, Netherlands

Feel free to reach out if you have any questions!